What';s a flowchart? A flowchart can be defined as a graphical representation of a sequence of operations or steps. In other words, it';s an illustration of the various steps involved in a project or process. Typically, a flowchart consists of a number of boxes, arrows, and text that combine to form a sequence. Why create a flowchart? The purpose of a flowchart is to show the various steps of a process in a snapshot. By looking at the flowchart, the viewer should be able to identify the various steps involved in the process.
The key to process improvement is to clearly communicate process definitions (the way in which the company wants the processes to be carried out) to the people in charge of their execution (through training, process descriptions publication, etc...). The better process participants understand the process definition, the higher the probability that the process is carried out according to it. They are better implemented through obtaining buy_in than through imposing directives.